BlueNet Video BB01 User Manual download pdf (Page 52)

dow will appear to download ActiveX Controls. When using Windows NT,

Windows 2000 or Windows XP, log on with an appropriate account that is au-

thorized to install applications.• Network congestion may prevent the Image

screen from appearing quickly. You may choose lower resolution to reduce

the required bandwidth.

Q: Check the IVS-100’s ActiveX is installed on your computer

A: Go to C:\Windows\Downloaded Program Files and check to see if there is an

entry for the file “WebWatch Class”. The status column should show “In-

stalled”. If the file is not listed, make sure your Security Settings in Internet

Explorer are configured properly and then try reloading the IVS-100’s home

page. Most likely, the IVS-100 ActiveX control did not download and install

correctly. Check your Internet Explorer security settings and then close and

restart Internet Explorer. Try to browse and log in again.

Q: Check the IVS-100’s ActiveX is installed on your computer

A: Internet Explorer displays the following message: “Your current security s

tings prohibit downloading ActiveX controls”. Setup the IE security settings o

configure the individual settings to allow downloading and scripting of unsigned

ActiveX controls.

et-

Q: The IVS-100 works in local network, but not accessible from remote net-

work

A: This might be caused from the firewall protection. Check the Internet firewall

with your system or network administrator. The firewall may need to have

some settings changed in order for the IVS-100 to be accessible outside your

LAN.• Make sure that the IVS-100 isn’t conflicting with any other web server

running on your LAN.• Check the configuration of the router settings allow the

IVS-100 to be accessed outside your local LAN.

Q: There are unreadable characters displayed in machine configuration

pages

A: Use the operating system of the selected language. Set the Encoding or the

Character Set of the selected language on the Internet Explorer.

Q: Frame rate is slower than the setting

A: • The traffic of the network and the object of the image affect the frame rate.

The network congestion causes frame rate slower than the setting. • When more

than one client were viewing, the frame rate becomes slower. • Ethernet switch-

ing hub can smooth the frame rate especially in viewing on the Multi-Camera

screen.

Q: Blank screen or very slow video when audio is enabled

A: ‧ Your connection to the IVS-100 does not have enough bandwidth to support

a higher frame rate for the streamed image size. Try reducing the video stream-

ing size to 176x144 or 320x240 and/or disabling audio.• Audio will consume 32

to 64 kbps. Disable audio to improve video. Your Internet connection may not

have enough bandwidth to support streaming audio from the IVS-100.

Q: Image Transfer on e-mail or FTP does not work

A: ‧ Default Gateway and DNS server address should be set up correctly. • If

FTP does not work properly, ask your ISP or network administrator about the

transferring mode of FTP server.

Q: The image from IVS-100 is fuzzy.

A: ‧ The lens is dirty or dust is attached. Fingerprints, dust, stain, etc. on the lens

can degrade the performance of the external Automatic Focusing camera.

Clean the lens with lens cleaner.

• Manual focusing may be setup on the external camera to prevent this.

• Blurred images may have been registered when registering or modifying the

preset button or home position button. Adjust the focus in manual focusing

again

• The ima

e ma

be out of focus, if the ob

ect is too near, or de

endin

on the

1 2 ... 47 48 49 50 51 52 53 54 55

Comments to this Manuals

No comments

BlueNet Video BB01 User Manual Page 52

Comments to this Manuals